Privacy Notice

Privacy Notice

Please read this privacy notice carefully as it sets out how Premium Kitchen Solutions Ltd uses your personal information. If you have any questions about this privacy notice or do not agree with it, please contact us at info@premiumkitchensolutions.com, call us at 020 3026 3145, or mail us at Premium Kitchen Solutions Ltd, 128 City Road, London EC1V 2NX, United Kingdom.

Our website terms of use explain the terms on which you are allowed to use our website www.premiumkitchensolutions.com which provides a gateway to our products and services, as well as other useful information.

We may change this privacy notice from time to time by updating this page and informing you that it has occurred.

What information do we collect?
 

When you use this website, please bear in mind that we may record:

• the areas of the website that you visit;
• your activity on the website, such as pages viewed, and any information you      provide to us; and
• information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc) and your IP address.

We do this by using cookies. See our Cookies Policy for more information.

Once you submit information, such as asking a question or sending an enquiry through our website, we will know who you are and your activities on this website and information about you may be recorded on our systems.

For example, we may ask for the following information when you submit an online enquiry, or buy our products/services:

• your first and last name;
• email address;
• phone number;
• city where you are based;
• country where you are based;
• your comments/questions/supporting files; and
• the products/services you are interested in.
   

What do we do with the information we collect?
 

The main reason we use this information is to provide you with the website and our products and services, whether available via the website or offline, or to process contracts or to conduct legitimate business interests. We also use the information for:

• internal record keeping;
• product and service development;
• developing our website;
• answering your queries or complaints; and
• conducting market research for business improvement.
   

Communications
 

We may contact you in response to an enquiry, order, or service request. This may include:

• responding to your questions or support requests;
• providing quotations, invoices, or service updates; and
• contacting you about issues directly related to products or services you have purchased or requested.

We do not send promotional emails, newsletters, or unrelated marketing communications.
 

Who do we share this information with?
 

We may share your personal information with organisations acting on our behalf who will only use the information to provide that service. However, we will retain control of your data and any third-party service provider that we use must act in accordance with our instructions.

We may also share your personal information with a purchaser or potential purchaser of our business.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other law enforcement agency has asked us for it.
 

Access, Correction, and Deletion of Your Information

You may request details of the personal information that we hold about you. If you would like a copy of the information held about you please contact us at info@premiumkitchensolutions.com. If you think any information we have about you is incorrect or incomplete, please email us as soon as possible and we will correct or update it.

In some circumstances, you may request that your personal data be erased or that its processing be restricted, unless we have a legitimate business or legal reason to retain it.
 

Security
 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures where relevant to safeguard and secure the information we collect.

If at any point you suspect or become aware of a security incident (e.g. your personal data is stolen or you receive suspicious communication from someone claiming to represent Premium Kitchen Solutions Ltd), please forward the communication to us or report the incident by email to info@premiumkitchensolutions.com.
 

Privacy and Cookies
 

For information on how we collect and use personal information, please see our Privacy Notice. For information on cookies and how to set your cookie preferences, please see our Cookie Policy.

Data Retention Policy
 

Premium Kitchen Solutions seeks to ensure that it retains only data necessary to effectively conduct its business activities and fulfill its obligations.

We do not retain personal information for mailing list, newsletter, or promotional purposes.

Data will be retained only for as long as is necessary for the purposes outlined in this policy, and securely deleted when no longer required.